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Customer Retention Specialist Salary in Lake Wylie, SC
How much does a Customer Retention Specialist make in Lake Wylie, SC?
$44,372 (USD)/year
Average Bonus
$808 (USD)
per Year
Total Compensation
$44,692.57
Entry Level
$33,359
Median
$43,885
Senior Level
$49,525
As of July, 23, 2026, the average customer retention specialist gross salary in Lake Wylie, South Carolina is $44,372 or an equivalent hourly rate of $21. In addition, customer retention specialists earn an average bonus of $808. An entry level customer retention specialist with 1-3 years of experience earns an average salary of $33,359. At the higher end of the pay range, a senior level customer retention specialist with 8+ years of experience earns an average salary of $49,525. Salary estimates are based on salary survey data collected directly from employers in Lake Wylie, South Carolina.
Data powered by ERI
Salary Potential for a Customer Retention Specialist
Explore the estimated salary growth for a Customer Retention Specialist in Lake Wylie, SC for up to 5 years. The estimated salary of a Customer Retention Specialist will be $45,521 in 1 year and $50,425 in 5 years.
View Salary by Year
Estimated Salary
$46,701
Average Growth
5.2 %
The estimated salary for a Customer Retention Specialist in 2 years is $46,701, which is 5.2 % average growth. This information is based on ERI's compensation database.
Typical Customer Retention Specialist Education
This chart displays the highest level of education for Customer Retention Specialists.
- 0% of Customer Retention Specialists have less than a High School Diploma
- 0% of Customer Retention Specialists have a High School Diploma
- 0% of Customer Retention Specialists have an Associate's Degree
- 100% of Customer Retention Specialists have a Bachelor's Degree
- 0% of Customer Retention Specialists have a Master's Degree
- 0% of Customer Retention Specialists have a Doctorate Degree
The typical field of study for a Customer Retention Specialist is Administrative Assistant and Secretarial Science.
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View moreCost of Living in Lake Wylie, SC
The cost of living in Lake Wylie, SC is 7% lower than the national average.
7% lower
than the national average
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Frequently Asked Questions
What does a Customer Retention Specialist do?
Advocates for the organization's mission by sharing knowledge and showing enthusiasm about service, technology, and pricing. Works to reduce customer and/or employee attrition by resolving issues while increasing satisfaction, minimizing loss to company, and maximizing customer and employee retention. Helps in satisfying the needs of existing customers that are at risk of cancelling services. Proposes solutions to extend customer and employee lifecycle, and creates ways to increase customer loyalty.
How much does a Customer Retention Specialist make in Lake Wylie, SC?
The average salary for a Customer Retention Specialist is $44,372 per year or $21.33 per hour in Lake Wylie, SC. Top earners have reported making up to $49,525. However, the typical pay range in Lake Wylie, SC is between $33,359 and $49,525 annually.
What is the salary trajectory for a Customer Retention Specialist?
Customer Retention Specialist is projected to see a 13.6 % salary change in 5 years.
How can you increase your salary?
Increasing your salary often starts with understanding your value in today’s job market. You can increase your earning potential by building your skills, advancing your education, moving into a new role or industry, switching companies, or negotiating pay.
How can you negotiate a salary offer?
Negotiating a salary offer involves preparation and finding our your market value. Use our salary calculator to find out how much you should be paid based on what someone in your area, with similar experience, earns. Use this personalized report to help negotiate a higher salary offer or find your dream career.
What are some factors that impact Customer Retention Specialist salaries?
Several factors can impact your salary, including experience, company size, job market, location, industry, and more. Understanding how these factors affect your role can help you spot pay gaps and provide opportunities for a competitive salary.
About Our Data
This page is an excerpt of the much more complete compensation information available in ERI's Assessor Series.
ERI compiles the most robust and accurate salary, cost-of-living, and executive compensation survey database available. Data are analyzed using AI and traditional statistics, depending on which approach is best for a particular application. ERI collects salary survey data from five different sources, which you can learn about here.
Verified Sources
Data sourced from internal salary surveys, purchased surveys, public sources, HRIS data, and proprietary databases.
Real-Time Data
Our salary database is updated and verified approximately every six weeks.
Quality Assurance
Along with our data scientists, we have included AI in our rigorous process to analyze and provide the highest quality data.
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