131 jobs matching your criteria
Job Search by
Call Center Quality Manager
access_time Posted 3 days ago
account_balance Ashley Global Retail
location_on Tampa
In this role, you will be responsible for leading the assessments and analyzing the quality of customer support provided by the customer experience team. The Quality Assurance manager ensures that ...
Call Center Supervisor
access_time Posted 12 days ago
account_balance Safepoint MGA, LLC
location_on Tampa
Responsible for establishing productivity and quality metrics and the departmental adherence to ... Thorough knowledge of the underwriting process and the analytics involved. * Excellent ...
Training Manager-Call Center Operations
access_time Posted 20 days ago
account_balance PrudentRx, LLC
location_on Tampa
... analyses, etc.) to meet the evolving training needs of the business, teams, and individuals ... Ensure the quality and consistency of instruction and classroom management. * Recommend and ...
Collaboration Analyst/Telephony Analyst
access_time Posted 8 days ago
account_balance Brooksource
location_on Tampa
... quality standards. System Experience: · Cisco CUCM VoIP System · Cisco PCCE (Contact Center ... and call flow/routing management · Project management experience for successful system ...
Sr. Collaboration Analyst / Telephony Analyst
access_time Posted 8 days ago
account_balance J.Y. Legner Associates, Inc.
location_on Tampa
... to quality standards. System Experience: * Cisco CUCM VoIP System * Cisco PCCE (Contact Center ... Dial plan and call flow/routing management expertise. * Project management experience for ...
Collaboration Analyst
access_time Posted 12 days ago
account_balance Strategic Staffing Solutions
location_on Tampa
Perform quality assurance checks on collaboration systems and processes. * Ensure collaboration ... Cisco PCCE (Contact Center System) * Cisco Cube * Cisco Video Conference systems Managed via ...
Call Center Team Leader
access_time Posted 1 month ago
account_balance HCLTech
location_on Tampa
... QA's, Trainers and Leads · Represent the operation in relevant internal and external client ... analyzing data, identifying trends, and recommending solutions. · Deliver on client expected ...
Call Center Manager
access_time Posted 2 months ago
account_balance United Placement Group
location_on Bradenton
Quality Assurance: Conduct weekly quality assurance evaluations, providing coaching and/or ... Data Analysis: Review Ricochet data to identify trends and areas for improvement. Requirements
Software Quality Assurance Analyst
access_time Posted 11 days ago
account_balance eMASON, Inc. dba Clarifire
location_on Saint Petersburg
The Quality Assurance Analyst is responsible for the quality assurance and testing of processes and ... MS Test Manager (preferred), Team Foundation Server, HP Quality Center, and Micro Focus. * Working ...
Health Informatics Analyst II
access_time Posted 8 days ago
account_balance USF Department of Internal Medicine
location_on Tampa
Clinical Systems Analyst II Hiring Salary/Salary Range: $72,000 - $83,500 Position Number: 00054800 ... quality systems; including EPIC, FPSC (Faculty Practice Solutions Center), Cognos, CODA, Budget ...
Call Center Manager
access_time Posted 12 days ago
account_balance Argentum Medical
location_on Largo
The call center manager must possess an ability to understand medical compliance in call centers with matters pertaining to Medicare guidelines and HIPAA, as well as analyze trends throughout our ...
Director Call Center
access_time Posted 2 months ago
account_balance Marpai Health
location_on Tampa
The Director Call Center reports to the Vice President Operations and is responsible for overseeing ... Strong analytical skills to identify and evaluate business solutions. * Extensive knowledge of ...
Want new jobs like this by email?
Sign up for our job alerts and never miss the latest call center quality analyst jobs!
Job Alert Created!
Your first email alert will be in your inbox within 24 hours.
Unable to Create Alert
error_outlineThis is because you either:
- Unsubscribed in the past 30 days
- Has resubscribed more than 3 times
- Manually unsubscribed as a complaint
- Did not specify City, State, or Zip