Telephone Operator Chief: Supervises and... [+] More
Telephone Operator Chief: Supervises and coordinates activities of telephone operators performing activities such as switchboard operation, helping customers make telephone calls, local directory assistance, long distance directory assistance, telephone answering and message service, and/or telephone call completion.
Develops work schedules, trains new employees, and maintains attendance records. Notifies equipment vendor's service department of equipment operational difficulties. May compile organization's phone directory, arrange for distribution to designated personnel, and keep record of directories distributed. Performs other supervisory duties. May relieve operators. (Source: eDOT Job Description) [-] Less
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