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The graph below is a comparison of salary data for 10 jobs in Shakopee, Minnesota, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Technical Support Engineer:
Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager.

Researches, reproduces, and resolves technical issues... [+] More

Technical Support Engineer:
Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager.

Researches, reproduces, and resolves technical issues reported by customers. Provides detailed documentation of all technical issues within call tracking database. Collaborates with quality assurance and development teams on understanding of issues and steps needed to resolve them. Maintains frequent communication with customers while investigating and resolving issues. Contributes to the product solution's technical knowledge base that is used by customers, partners, and internal employees on a regular basis. Provides feedback to product development and product management teams. Provides pre-sales technical support as needed. Presents company solutions and value proposition to customers and prospects. May assist in the planning and coordination of application debugging, testing, modification, configuration analysis, network analysis, and general troubleshooting of databases and applications. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $49,684 in Shakopee, Minnesota is 105.8% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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IT User Support Director, Financial-Decision Support Analyst, Research & Development Manager (Non-Technical), Research & Development Manager (Technical), Technical Publications Manager, Technical Services Manager, Technical Support Manager, Technical Director Chemical Plant, Research & Development Supervisor (Non-Technical), Research & Development Supervisor (Technical), Technical Writers Supervisor, User Support Analyst Supervisor, Medical Top Support/Ancillary Executive, Librarian Technical, Technical Editor, Technical Training Coordinator, User Support Analyst, Web Technical Producer, Sales Representative (Semi-Technical Products), Technical Instrument Sales Representative (Non-Medical), Computer Technical Support Specialist, LAN Support Technician, Library Technical Assistant, Technical Illustrator, Technical Recruiter, Technical Training Instructor, Technical Writer, Arch Support Technician, Inside Technical Sales Representative, Technical Support Assistant, IT Technical Support Specialist, Technical Support Specialist, Software Support Engineer, Technical Service Engineer, Technical Testing Engineer

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