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The graph below is a comparison of salary data for 10 jobs in Redwood City, California, as provided by the free SalaryExpert® Salary Report and Salary Calculator. If you are a professional who requires compensation survey data for your work please consult ERI Economic Research Institute's Salary Assessor.

Computer Help Desk Representative:
Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... [+] More

Computer Help Desk Representative:
Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.

Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. (Source: eDOT Job Description) [-] Less

A renter's cost of living for someone making $80,462 in Redwood City, California is 139.6% of the US National Average. For more information, or to compare cost of living data between two cities, click here.

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Help Desk Manager, Supervisor Help Desk, Help Desk Supervisor, Help Desk Analyst, Temporary Help Sales Representative, Help Desk Representative, Temporary Help Referral Clerk, Help Desk Coordinator, Computer Help Desk Supervisor, IT Help Desk Supervisor, Computer Programming Services Sales Representative, Computer Sales Representative, Computer Service Representative, Computer Software Sales Representative, Field Representative Computers, Sales Representative Computer, IT Help Desk Representative, Representative Help Desk, Coordinator Help Desk

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