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Gallery Host:
Provides customer service to guests in the business floor or executive level of a hotel. Maintains a clean, comfortable, and inviting environment for guests. Assists with various hotel services, including food and beverage, reservations, luggage, etc.
Greets and converses with guests....
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Gallery Host:
Provides customer service to guests in the business floor or executive level of a hotel. Maintains a clean, comfortable, and inviting environment for guests. Assists with various hotel services, including food and beverage, reservations, luggage, etc.
Greets and converses with guests. Offers assistance and provides options. Thanks the guests and invites them back. Assists guests with check-in and check-out processes, verifying registration, address, and credit information, balancing bank, and posting charges. Provides assistance with various hotel services, including luggage, food and beverages, directions, wake-up calls, future reservations, etc. Provides information to guests and visitor inquiries. Coordinates all guest requests for special arrangement of services. Informs guests of hotel services, features, and room amenities. Answers hotel telephones following hotel standards. Prepares, sets up, stocks, takes down, cleans, and provides quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Assists guests with food orders and serves food and beverage items to guests. Uses suggestive selling techniques to sell additional company products and services. Maintains a clean, organized environment for guests by clearing tables during service. Adheres to operational policies and procedures, including those for cash and credit card handling, safety and security, and all other policies, procedures, and standards. (Source: eDOT Job Description)
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