Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Exclude Dispatchers, except Police, Fire, and Ambulance (43-5032) who both dispatch and take orders for services.

Responsible for operations of a pharmacy center that distributes pharmaceuticals via mail.

Responsible for the planning, supervision and successful execution of all activities related to the mail order pharmacy's operations to ensure accuracy in the dispensing of products and information. Develops... [+] More

Responsible for operations of a pharmacy center that distributes pharmaceuticals via mail.

Responsible for the planning, supervision and successful execution of all activities related to the mail order pharmacy's operations to ensure accuracy in the dispensing of products and information. Develops and maintains strategies to fulfill prescriptions, comply with regulatory and reporting standards, and collect drug utilization data. Develops and implements operational efficiencies throughout the pharmacy. This position is responsible for all pharmacy practice and regulatory issues of the pharmacy to include compliance with regulatory issues, corporate policies, standards and operating procedures. Plans, organizes, implements and evaluates outcomes of the mail order pharmacy’s strategic plans. Performs regular data analysis of pharmacy data and pharmaceutical cost reports to identify variances and root causes so that areas of focus may be identified and resources may be appropriately deployed. Prepares and manages the departmental budget. Hires, develops and motivates a qualified department staff. This position typically requires a Bachelor’s in Pharmacy, a Pharm.D., a Pharmacist license, six years of pharmacy experience, and strong decision-making skills. [-] Less

Manages, plans, organizes, and oversees the activities of personnel in order-writing department who write and process master orders used by production, shipping, invoicing, advertising, cost, and estimating departments. Plans and develops order-writing procedures, systems, and methods using knowledge of company... [+] More

Manages, plans, organizes, and oversees the activities of personnel in order-writing department who write and process master orders used by production, shipping, invoicing, advertising, cost, and estimating departments. Plans and develops order-writing procedures, systems, and methods using knowledge of company products, pricing methods, and discount classifications.

Directs the establishment and maintenance of customer order records, such as discount classifications, cost basis, special routing, and transportation information. Communicates with appropriate department managers to coordinate and resolve customer order problems. Monitors and analyzes costs and prepares department budget. Prepares reports and records on department activities for management. Ensures adequate training of staff and employee compliance to organization's policies and practices. May initiate or authorize employee hire, promotion, discharge, or transfer. [-] Less

Supervises workers writing master orders used by production, shipping, invoicing, advertising, cost, and estimating departments. Assists in planning and implementing order-writing and processing procedures, using knowledge of company products, pricing methods, and discount classifications. This position typically reports to a... [+] More

Supervises workers writing master orders used by production, shipping, invoicing, advertising, cost, and estimating departments. Assists in planning and implementing order-writing and processing procedures, using knowledge of company products, pricing methods, and discount classifications. This position typically reports to a manager and is the first level of supervision in the organization.

Analyzes order processing system and develops recommendations to improve methods and procedures relating to the receipt, booking, and processing of customer orders. Coordinates and supports the establishment and maintenance of customer order records, such as discount classifications, cost basis, special routing, and transportation information. Assists in preparation and control of departmental annual budget. May hire, train, schedule, motivate, and evaluate job performances of staff. [-] Less

Coordinates and supervises activities of work-order-sorting clerks engaged in routing and scheduling orders for installation and removal of gas meters and installation of main extensions and service connections. May direct service connection construction crews to areas or zones to equalize... [+] More

Coordinates and supervises activities of work-order-sorting clerks engaged in routing and scheduling orders for installation and removal of gas meters and installation of main extensions and service connections. May direct service connection construction crews to areas or zones to equalize work loads. May assign trucks to transport crews to job sites. May order materials from storeroom. May maintain records and assist in preparation of reports. [-] Less

Coordinates activities of personnel of order-writing department

plans and initiates order-writing procedures, using knowledge of company products, pricing methods, and discount classifications. Directs establishment and maintenance of customer order records, such as discount classifications, cost basis, special routing, and transportation information. Supervises workers writing master orders used by production, shipping, invoicing, advertising, cost, and estimating departments.

Manages writing or preparation of orders, pricing orders and furnishing price quotations to customers, obtaining credit approvals, maintaining records and files of orders received and filled, and receipt of orders for material, merchandise, and/or services. Oversees the preparation of customer... [+] More

Manages writing or preparation of orders, pricing orders and furnishing price quotations to customers, obtaining credit approvals, maintaining records and files of orders received and filled, and receipt of orders for material, merchandise, and/or services. Oversees the preparation of customer statements, bills and invoices, obtaining information from purchase orders, sales, and charge slips.

Interprets company policy to employees and administers company policy and practices. Heads planning of departmental operations, developing methods, authorizing overtime and controlling costs. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures and progress reports, in order to inform management of current status or work activities. Analyzes and resolves work problems, or assists employees in solving work problems. May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action. [-] Less

Supervises and... [+] More

Supervises and coordinates activities of personnel receiving customer purchasing orders for products, merchandise, and services by telephone, mail, or in person. Overesees preparation of orders, pricing, and quotations to customers. Supervises preparation of customers' bills and invoices and reconciliation with accounts receivable ledgers.

Evaluates order-taking performance, monitoring order-taking personnel, and assists in responding to customer inquiries and complaints. Consults with sales, technical, shipping, or administrative staff and telephones or writes letters to answer or advise customer. Reviews completed orders for errors or omissions. Trains order personnel in order-taking procedures and customer-relations techniques, and advises personnel of new or revised information on products or merchandise, such as product capability, pricing, credit, warranties, and shipping. [-] Less

Takes food and beverage orders over telephone or intercom system and records order on ticket. Records order and time received on ticket to ensure prompt service, using time-stamping device. Proposes menu items and substitutions for items not available, and answers... [+] More

Takes food and beverage orders over telephone or intercom system and records order on ticket. Records order and time received on ticket to ensure prompt service, using time-stamping device. Proposes menu items and substitutions for items not available, and answers questions regarding food or service. Distributes order tickets or calls out order to kitchen employees. May collect charge vouchers and cash for service and keep record of transactions. May be designated according to type of order handled. [-] Less

Prepares cook-to-order food requiring short preparation times. Takes food order from customer, and cooks foods according to customer requirements. Completes order and serves patrons at counters or tables.

Accepts payment and makes change, or writes charge slip. Grills, cooks, and fries... [+] More

Prepares cook-to-order food requiring short preparation times. Takes food order from customer, and cooks foods according to customer requirements. Completes order and serves patrons at counters or tables.

Accepts payment and makes change, or writes charge slip. Grills, cooks, and fries foods such as burgers, French fries, eggs, and pancakes. Carves meats, makes sandwiches, and brews coffee. May clean food preparation equipment and work area. May clean counter or tables. [-] Less