Salary Data

Software Support Engineer Salary

How much does a Software Support Engineer make in the United States?
Get the insights on the salary, benefits, education, and job description.
Salary Data for Software Support Engineer

$80,106 (USD)/yr

$39 (USD)/hr

$6,000 (USD)/yr

$78,985 (USD)/yr

$38 (USD)/hr

$6,000 (USD)/yr

Job Description
Provides technical support to customers and evaluators using the organization's software product(s), including installation troubleshooting, product configuration assistance, hardware and operating system troubleshooting related to proper product installation and operation, and troubleshooting improper product operation and/or erroneous product use. Diagnoses and resolves complex customer issues. Monitors and troubleshoots application processes and system resources to ensure compliance with key system performance indicators.
The average software support engineer salary in United States is $80,106 or an equivalent hourly rate of $39. In addition, they earn an average bonus of $6,000. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States.
Compensation Data Based on Experience

$54,763 (USD)

$100,400 (USD)

Education

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Salary Potential

$92,865 (USD)

16 %

Based on our compensation data, the estimated salary potential for Software Support Engineer will increase 16 % over 5 years.

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About The Data
The above data is a sample of data available in ERI's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning.
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