Salary Data

Manager Customer Service Salary

How much does a Manager Customer Service make in the United States?
Get the insights on the salary, benefits, education, and job description.
Salary Data for Manager Customer Service

$89,330 (USD)/yr

$43 (USD)/hr

$6,066 (USD)/yr

$88,164 (USD)/yr

$42 (USD)/hr

$6,066 (USD)/yr

Job Description
Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments.
The average manager customer service salary in United States is $89,330 or an equivalent hourly rate of $43. In addition, they earn an average bonus of $6,066. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States.
Compensation Data Based on Experience

$62,978 (USD)

$110,779 (USD)


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Salary Potential

$103,558 (USD)

16 %

Based on our compensation data, the estimated salary potential for Manager Customer Service will increase 16 % over 5 years.

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About The Data
The above data is a sample of data available in ERI's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning.

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