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Average Base Salary


Average Hourly Rate


Average Bonus
The average insurance customer service representative salary in Arizona, United States is $27,309 or an hourly rate of $13. This is 6% lower (-$1,805) than the average insurance customer service representative salary in the United States. In addition, they earn an average bonus of $350.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level insurance customer service representative (1-3 years of experience) earns an average salary of $20,800. On the other end, a senior level insurance customer service representative (8+ years of experience) earns an average salary of $32,599.
Job Description
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives. Excludes “Claims Adjusters, Examiners, and Investigators" (13-1031).

The chart below breaks down accounts by the highest level of education obtaned.

About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

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