Work in Compensation or HR?    x
Or browse by:

$61,246

Average Base Salary

$29/hr

Average Hourly Rate

$1,476

Average Bonus
The average customer support specialist salary in District of Columbia, United States is $61,246 or an hourly rate of $29. This is 12% higher (+$6,645) than the average customer support specialist salary in the United States. In addition, they earn an average bonus of $1,476.
Salary by Experience

$45,272

Entry Level Salary

$80,800

Senior Level Salary
An entry level customer support specialist (1-3 years of experience) earns an average salary of $45,272. On the other end, a senior level customer support specialist (8+ years of experience) earns an average salary of $80,800.
Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.
Education

The chart below breaks down accounts by the highest level of education obtaned.

About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

Jobs that May Interest You
Help Desk Support Specialist (Short Term Contract)
CGI
Washington
Job Description Help Desk Support Specialist (Short Term Contract) Position Description CGI Federal ... Excellent customer service skills that incorporate courteous call etiquette and professionalism
ADMINISTRATIVE SUPPORT SPECIALIST- CUSTOMER SERVICE
Health IT 2 Business Solutions, LLC
Washington
Assist DFHV in the formulation of customer service procedures, both internal and external; coordination of inter-staff assignments; development and preparation of reports b. Analyze facts and ...
Chat Customer Support Specialist (Work from Home), up to $25 per hour
Exclusive Recruiting & Staffing Firm
Washington
Chat Customer Support Specialists on this team correspond with customers via live chat (online instant messages). Ready to help customers get the most out of the technology they love and deliver best ...
Bilingual Customer Support Program Associate
Council for Professional Recognition
Washington
The Customer Support Team will contribute to the achievement of the Council’s mission and goals ... PD Specialist System * Social Media * Candidate Application Status * Order Status/Tracking * CDA ...
Client Services Specialist
Intelliteach
Washington
Excellent customer service skills and respect for others are a must. * Must be detail-oriented ... We offer complete coverage for any technology or support issues, and are able to create cost ...

Discover How Much You Should Be Paid

Get informed of your market rate.

Do you work in HR or Compensation?

Try Free Demo

Try our professional compensation software to generate detailed salary and cost of living reports.

Try Free Demo