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Average Base Salary


Average Hourly Rate


Average Bonus
The average customer support professional salary in District of Columbia, United States is $53,269 or an equivalent hourly rate of $26. This is 12% higher (+$5,908) than the average customer support professional salary in the United States. In addition, they earn an average bonus of $1,358. Salary estimates based on salary survey data collected directly from employers and anonymous employees in District of Columbia, United States.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level customer support professional (1-3 years of experience) earns an average salary of $44,920. On the other end, a senior level customer support professional (8+ years of experience) earns an average salary of $75,034.

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Job Description
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1142).

The chart below breaks down accounts by the highest level of education obtained.

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Customer Support Engineer - Washington, DC
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Traveling Customer Support Specialist
Reynolds & Reynolds
Reynolds and Reynolds, one of the top providers of premium integrated computer solutions for automobile dealerships, is seeking Customer Support Specialists to join our growing team of professionals
About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

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