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Customer Service Representative (General Calls)
$47,744 (USD)/yr
$22.95 (USD)/hr
$869 (USD)/yr
The average customer service representative (general calls) gross salary in Peoria, Illinois is $47,744 or an equivalent hourly rate of $23. This is 0% lower (-$110) than the average customer service representative (general calls) salary in the United States. In addition, they earn an average bonus of $869. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Peoria, Illinois. An entry level customer service representative (general calls) (1-3 years of experience) earns an average salary of $35,894. On the other end, a senior level customer service representative (general calls) (8+ years of experience) earns an average salary of $57,557.
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Disclaimer
This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.
Professionals should subscribe to SalaryExpert’s Assessor Platform.
ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
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Salary Potential
$53,629 (USD)
12 %
Based on our compensation data, the estimated salary potential for Customer Service Representative (General Calls) will increase 12 % over 5 years.
Most Popular Skills for Customer Service Representative (General Calls)
Education
This chart displays the highest level of education for:
Customer Service Representative (General Calls), the majority at 47% with high schools.
Typical Field of Study: Customer Service Management
See how education can impact your salary
Salary Difference by Location
Salary by Country
City Overview
The cost of living in Peoria, Illinois is 15% less than the average cost of living in the United States. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous.
View Cost of Living PagePeoria ( pee-OR-ee-ə) is a city in and county seat of Peoria County, Illinois, United States. Located on the Illinois River, the city had a population of 113,150 as of the 2020 census. It is the principal city of the Peoria metropolitan area in Central Illinois, consisting of the counties of Fulton, Marshall, Peoria, Stark, Tazewell, and Woodford, which had a population of 402,391 in 2020. Established in 1691 by the French explorer Henri de Tonti, Peoria is the oldest permanent European settlement...
Sourced from Wikipedia
Job Description
Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and... services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial.
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Disclaimer
This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.
Professionals should subscribe to SalaryExpert’s Assessor Platform.
ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.
Most Popular Skills for Customer Service Representative (General Calls)
Salary Difference by Location
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SalaryExpert, powered by ERI, provides verified salary and cost of living data to the public with a comprehensive platform for evaluating compensation, career, relocation, and education decisions.
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