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Average Base Salary


Average Hourly Rate


Average Bonus
The average customer service director salary in United States is $129,974 or an equivalent hourly rate of $62. In addition, they earn an average bonus of $11,620. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level customer service director (1-3 years of experience) earns an average salary of $95,202. On the other end, a senior level customer service director (8+ years of experience) earns an average salary of $165,018.

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Job Description
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services. Medical records administrators are included in “Medical and Health Services Managers” (11-9111). Excludes “Purchasing Managers" (11-3061).

The chart below breaks down accounts by the highest level of education obtained.

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About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

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