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Average Base Salary


Average Hourly Rate


Average Bonus
The average customer retention management program director salary in District of Columbia, United States is $28,190 or an equivalent hourly rate of $14. This is 11% higher (+$2,890) than the average customer retention management program director salary in the United States. In addition, they earn an average bonus of $420. Salary estimates based on salary survey data collected directly from employers and anonymous employees in District of Columbia, United States.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level customer retention management program director (1-3 years of experience) earns an average salary of $25,999. On the other end, a senior level customer retention management program director (8+ years of experience) earns an average salary of $38,650.

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Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.

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Program Director
Ultimately, the Program Director is accountable for achieving program metrics, demonstrating the value proposition to the customer and contract retention. DUTIES: Operations Management (20%): • ...
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About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

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