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Average Base Salary


Average Hourly Rate


Average Bonus
The average call center representative (complex calls) salary in Alabama, United States is $39,534 or an equivalent hourly rate of $19. This is 11% lower (-$4,861) than the average call center representative (complex calls) salary in the United States. In addition, they earn an average bonus of $846. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Alabama, United States.
Salary by Experience


Entry Level Salary


Senior Level Salary
An entry level call center representative (complex calls) (1-3 years of experience) earns an average salary of $31,692. On the other end, a senior level call center representative (complex calls) (8+ years of experience) earns an average salary of $47,498.

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Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.

The chart below breaks down accounts by the highest level of education obtained.

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About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

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