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$39,534

Average Base Salary

$19/hr

Average Hourly Rate

$846

Average Bonus
The average call center representative (complex calls) salary in Alabama, United States is $39,534 or an equivalent hourly rate of $19. This is 11% lower (-$4,861) than the average call center representative (complex calls) salary in the United States. In addition, they earn an average bonus of $846. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Alabama, United States.
Salary by Experience

$31,692

Entry Level Salary

$47,498

Senior Level Salary
An entry level call center representative (complex calls) (1-3 years of experience) earns an average salary of $31,692. On the other end, a senior level call center representative (complex calls) (8+ years of experience) earns an average salary of $47,498.

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Job Description
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excludes individuals whose duties are primarily installation, sales, or repair.
Education

The chart below breaks down accounts by the highest level of education obtained.

Jobs that May Interest You

Telemarketer / Call Center Representative / Work At Home / Phone Sale
IDialU
Montgomery
How to Apply -- CALL our Toll Free Interview Hotline (Instructions Below) **PLEASE NO EMAILED RESPONSES OR RESUMES** Due to high interest in this virtual position and the volume of agents to be hired ...
Call Center / Customer Service Representative
Hire Dynamics
Montgomery
Full-Time Inbound Call Center Representatives. Training classes starting in beginning this spring ... Can you handle customer request via phone calls, chat sessions and emails with the highest degree ...
Customer Service Representative--Hourly Pay--NOT A CALL CENTER!
Envision Retail Services
Phenix City
Managing external customers' needs WE DON'T do any DOOR TO DOOR SALES, TELEMARKETING, NOR ARE WE A CALL CENTER We are Customer Service Reps within a retail setting. MUST LIVE IN GREATER COLUMBUS AREA ...
Independent Contractor for a Work At Home Call Center Rep
Alliance
Tuscaloosa
WORK FROM HOME OPPORTUNITY FUNDAMENTAL SKILLS * Strong reading comprehension * Confident, friendly phone skills * Able to follow procedures and report problems * Read and comprehend scripting in a ...
Call Center Representative
Alorica
Montgomery
Escalates calls to supervisor when necessary and appropriate WHY JOIN ALORICA? Every day, we aim to ... Knowledge of phone dialer functions and call campaigns * Understanding of collections regulations ...
About the Data

The above data is a data available in ERI Economic Research Institute's Global Salary Calculator. The Global Salary Calculator provides compensation data for over 45,000 positions in 8,000+ cities in 69 countries. Try a free demo of the cloud-based Global Salary Calculator.

If you need to calculate competitive levels of salaries, incentives and total compensation by industry, organization size and salary planning date, please view a demonstration version of ERI's Salary Assessor, which is used by the majority of the Fortune 500 for salary survey data and compensation planning. Try a free demo of the cloud-based Salary Assessor.

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