Call Center Representative (Complex Calls)

B/.17,778 (PAB)/yr

B/.8.55 (PAB)/hr

B/.380 (PAB)/yr

The average call center representative (complex calls) gross salary in Colón, Panama is B/.17,778 or an equivalent hourly rate of B/.9. This is 2% lower (-B/.314) than the average call center representative (complex calls) salary in Panama. In addition, they earn an average bonus of B/.380. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Colón, Panama. An entry level call center representative (complex calls) (1-3 years of experience) earns an average salary of B/.13,235. On the other end, a senior level call center representative (complex calls) (8+ years of experience) earns an average salary of B/.21,677.

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ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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B/.19,471 (PAB)

10 %

Based on our compensation data, the estimated salary potential for Call Center Representative (Complex Calls) will increase 10 % over 5 years.

This chart displays the highest level of education for:
Call Center Representative (Complex Calls), the majority at 61% with bachelors.

Typical Field of Study: Customer Service Support/Call Center/Teleservice Operation

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Colón, Panama

The cost of living in Colón, Panama is 1% more than the average cost of living in Panama. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous.

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Colón (Spanish pronunciation: [koˈlon]) is a city and seaport in Panama, beside the Caribbean Sea, lying near the Atlantic entrance to the Panama Canal. It is the capital of Panama's Colón Province and has traditionally been known as Panama's second city. Originally it was located entirely on Manzanillo Island, surrounded by Limon Bay, Manzanillo Bay, and the Folks River; however, since the disestablishment of the Panama Canal Zone, the city's limits have been redefined to include Fort Gulick, a...

Sourced from Wikipedia
Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives. Requires higher degree of skill and ability to explain most complex matters to ensure customer... satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success. Read More

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Disclaimer

This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.

Professionals should subscribe to SalaryExpert’s Assessor Platform.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Do you work in HR or Compensation?
Try our professional compensation software to generate detailed salary and cost of living reports.
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