Call Center Representative (Complex Calls)

567 146 Kč (CZK)/yr

272,67 Kč (CZK)/hr

12 137 Kč (CZK)/yr

The average call center representative (complex calls) gross salary in Prague, Czech Republic is 567 146 Kč or an equivalent hourly rate of 273 Kč. This is 20% higher (+94 766 Kč) than the average call center representative (complex calls) salary in Czech Republic. In addition, they earn an average bonus of 12 137 Kč. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Prague, Czech Republic. An entry level call center representative (complex calls) (1-3 years of experience) earns an average salary of 420 367 Kč. On the other end, a senior level call center representative (complex calls) (8+ years of experience) earns an average salary of 688 503 Kč.

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ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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776 310 Kč (CZK)

37 %

Based on our compensation data, the estimated salary potential for Call Center Representative (Complex Calls) will increase 37 % over 5 years.

This chart displays the highest level of education for:
Call Center Representative (Complex Calls), the majority at 61% with bachelors.

Typical Field of Study: Customer Service Support/Call Center/Teleservice Operation

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Prague, Czech Republic

The cost of living in Prague, Czech Republic is 15% more than the average cost of living in Czech Republic. Cost of living is calculated based on accumulating the cost of food, transportation, health services, rent, utilities, taxes, and miscellaneous.

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Prague ( PRAHG; Czech: Praha [ˈpraɦa] ) is the capital and largest city of the Czech Republic and the historical capital of Bohemia. On the Vltava river, Prague is home to about 1.4 million people. The city has a temperate oceanic climate, with relatively warm summers and chilly winters. Prague is a political, cultural, and economic hub of central Europe, with a rich history and Romanesque, Gothic, Renaissance and Baroque architectures. It was the capital of the Kingdom of Bohemia and residence of...

Sourced from Wikipedia
Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives. Requires higher degree of skill and ability to explain most complex matters to ensure customer... satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success. Read More

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Disclaimer

This page is a promotion for SalaryExpert’s Assessor Platform and is not intended for professional use.

Professionals should subscribe to SalaryExpert’s Assessor Platform.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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