Customer Service Supervisor Salary in United States

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Average Salary for Customer Service Supervisor in United States

The average salary of a(n) Customer Service Supervisor in United States is $61,171.

The average hourly rate of a(n) Customer Service Supervisor in United States is $29.41.

The average bonus of a(n) Customer Service Supervisor in United States is $1,957.00.

Job Description:

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those concerning rates or service in connection with any product or service offered. Reviews reports of findings and recommends response to customer issues, considering nature and complexity of issues, requirements, and actions of subordinates to ensure settlements are made correctly and satisfactorily. Maintains equipment level and type sufficient to accomplish objectives. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. Ensures compliance with established customer service policies and procedures. Recommends and implements new procedures. May receive, investigate, evaluate, and settle complaints and claims of customers. May explain to customer, by telephone or letter, action taken on complaint, or may follow up with customer to see that resolution was satisfactory. Less

Supervises and aids with planning, directing, and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required. Advises workers on investigating complaints or concerns, such as those... More

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Results for Customer Service Supervisor in United States

Distribution Center Call Center Supervisor/Team Leader - Charlotte, NC

HEB

Minimum 3 years customer service experience. Skill in providing outstanding customer service through support of escalated customer issues....

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Call Center Supervisor/Collection Supervisor - Plano, TX

Elevate Recoveries

*It's all about ATTITUDE!* * Are you a self motivated person who is successful and enjoys leading a team to greatness? * Are you a proven leader? * Are you...

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Academic Records Supervisor - Clearwater, FL

St. Petersburg College

Customer service principles; Competitive candidates should have leadership experience in higher education related to student success career and academic...

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Call Center Supervisor - Miami, FL

SMG Human Resource Solutions

CAll Center/Customer Service Supervisor:. 5 years prior Customer Service supervisory experience. As a customer service Manager you will be responsible for all...

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Call Center Supervisor - Los Angeles, CA

Asian Pacific Health Care Venture, Inc.

Exceptional customer service skills. Call Center Supervisor*. However, as Call Center Supervisor, this position manages the Call Center functions and its staff,...

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