Call Center Representative (Specialized Calls) Salary in United States

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Average Salary for Call Center Representative (Specialized Calls) in United States

The average salary of a(n) Call Center Representative (Specialized Calls) in United States is $37,497.

The average hourly rate of a(n) Call Center Representative (Specialized Calls) in United States is $18.03.

The average bonus of a(n) Call Center Representative (Specialized Calls) in United States is $712.00.

Job Description:

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives. Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services, and products. Passes only the most complex customer inquiries to higher level Call Center Representatives. May provide assistance to lower-level Call Center Representatives. Less

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center... More

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Results for Call Center Representative (Specialized Calls) in United States

Customer Service Representative - Part Time (Remote) - Cincinnati, OH

SwimOutlet.com

1 year previous customer service or call center experience. Degree with 1+ years of phone based customer service or call center experience a plus....

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Client Services Representative - Raleigh, NC

Consumer Education Services Inc

Refers calls requiring more specialized attention to appropriate customer service representative. Ensures calls are accurately, concisely and promptly annotated...

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Customer Service Representative - Full Time (Remote) - Cincinnati, OH

SwimOutlet.com

1 year previous customer service or call center experience. Degree with 1+ years of phone based customer service or call center experience a plus....

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REMOTE Call Center Quality Analyst - Work at Home

BroadPath Healthcare Solutions

Previous experience managing employee performance including coaching to call center metrics. Minimum of one year of recent quality assurance experience in a...

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Customer Service Representative - Houston, TX

TalentWell Services

Knowledge of call center software and reporting. Under the direction of the call center manager be ready to answer telephone calls, logging in and out according...

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