Call Center Representative (Specialized Calls) Salary in United States

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Average Salary for Call Center Representative (Specialized Calls) in United States

The average salary of a(n) Call Center Representative (Specialized Calls) in United States is $37,538.

The average hourly rate of a(n) Call Center Representative (Specialized Calls) in United States is $18.05.

The average bonus of a(n) Call Center Representative (Specialized Calls) in United States is $713.00.

Job Description:

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives. Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services. Responds to customer questions, explains available services, corrects errors, provides information on pricing, takes orders, develops leads, and/or sells products and services. Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services, and products. Passes only the most complex customer inquiries to higher level Call Center Representatives. May provide assistance to lower-level Call Center Representatives. Less

Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center... More

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Results for Call Center Representative (Specialized Calls) in United States

Customer Service Representative II, DLD - Houston, S. Gessner Mega Center - Houston, TX

Texas Department of Public Safety

Customer Service Representative II. DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. Must pass certification with 80% or better score to...

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Client Services Representative - Raleigh, NC

Consumer Education Services Inc

Refers calls requiring more specialized attention to appropriate customer service representative. Ensures calls are accurately, concisely and promptly annotated...

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Calltaker - Towson, MD

Butler Medical Transport

Call center or customer service experience. Receive call off’s from employees, place tehm into FIT and email the EE Call Out Group....

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GUEST SERVICES REPRESENTATIVE - United States

Pinnacle Entertainment, Inc. (Corporate)

Ability to walk the call center floor, assist/trouble-shoot and supervise guest service center associates via their computer work station....

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Social Service Representative - Washington, DC

Department of Human Services

Inbound call center, Salesforce experience preferred. This position is located in the Department of Human Services (DHS), Call Center....

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