Customer Service Representative (General Calls) Salary in Wisconsin - State Average, Wisconsin

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Average Salary for Customer Service Representative (General Calls) in Wisconsin - State Average, Wisconsin

The average salary of a(n) Customer Service Representative (General Calls) in Wisconsin - State Average, Wisconsin is $34,094.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Wisconsin - State Average, Wisconsin is $16.39.

The average bonus of a(n) Customer Service Representative (General Calls) in Wisconsin - State Average, Wisconsin is $621.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Wisconsin - State Average, Wisconsin

Customer Telephone Center Representative - Madison, WI

American Family Insurance

Develops customer service skills needed to effectively process calls. Provides service line support for the division service delivery model by processing...

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Customer Service Representative - Madison, WI

Securian Financial Group

Responsible for handling customer service related inquiries (calls, e-mails, and other correspondence) that come to the Madison Branch Office (MBO)....

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Customer Care Center Associate Representative - Madison, WI

American Family Insurance

Customer Service and Claim Handling (25%). Provides customers needed recovery services with supervision. R1649 Customer Care Center Associate Representative...

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Customer Service Representative Full Time October 2016 - Waukesha, WI

U.S. Cellular

Respond to inbound customer calls with the highest standard of professionalism and courtesy, addressing customer issues and assuring that quality standards are...

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Visit Coordinator/Office Manager - Madison, WI

Edgewood College

Ensure the highest level of customer service for all visitors of the Admissions Office. Manage office correspondences, collect and sort mail, answer calls, and...

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