Customer Service Manager Salary in Winston Salem, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Winston Salem, North Carolina

The average salary of a(n) Customer Service Manager in Winston Salem, North Carolina is $84,213.

The average hourly rate of a(n) Customer Service Manager in Winston Salem, North Carolina is $40.49.

The average bonus of a(n) Customer Service Manager in Winston Salem, North Carolina is $5,718.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Winston Salem, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Winston Salem, North Carolina

Customer Service Manager - Winston-Salem, NC

Food Lion

Customer Service Manager - Food Lion. 31.Trains and develops the Assistant Customer Service Manager and Customer Leads....

View job on Indeed.com

Property Management Supervisor - Winston-Salem, NC

Forsyth County

Provide a high level customer service (includes customer needs assessments, benchmarking quality standards for services, and evaluation of customer satisfaction...

View job on Indeed.com

Assistant Manager, Winston Salem NC - Winston-Salem, NC

Regional Finance

Establish and build customer relationships through delivering exceptional service. We're a company focused on neighborhood service, and long term customer...

View job on Indeed.com

Customer Care Manager - Winston-Salem, NC

Liberty Hardware

 Drive innovation and continuous improvement of the Customer Care function, Identify and implement Customer Care-related best practices....

View job on Indeed.com

Call Center Manager - Winston-Salem, NC

Tax Protection Plus

The right person will join a uniquely experienced and effective team that provides superior service in our industry....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x