Customer Service Representative (Specialized Calls) Salary in Washington, District of Columbia

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Average Salary for Customer Service Representative (Specialized Calls) in Washington, District of Columbia

The average salary of a(n) Customer Service Representative (Specialized Calls) in Washington, District of Columbia is $63,293.

The average hourly rate of a(n) Customer Service Representative (Specialized Calls) in Washington, District of Columbia is $30.43.

The average bonus of a(n) Customer Service Representative (Specialized Calls) in Washington, District of Columbia is $1,570.00.

Job Description:

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and provides technical assistance. Liaises between development, engineering, sales, distributors and customers. For less complex or lower level technical or scientific questions see Customer Service Representative (General Calls). Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service. May visit customer premises to resolve customer problems. Less

Interacts with customers by phone or in person to provide information; ensures the best technical service possible. Answers customers' technical or scientific questions regarding product or service and operation or maintenance. Converses with customers to obtain information, identify problem, and... More

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He/she must be customer service oriented. If you have questions regarding an appropriate reasonable accommodation, please contact the Human Resources department...

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The Customer Solution Representative (CSR) is responsible for growing revenue and building long term relationships with a set of assigned existing G&K customers...

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Helpdesk Analyst Tier II - Washington, DC

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Helpdesk Institute (Customer Service Representative Certification). Possesses excellent interpersonal communication skills and a demonstrated customer service...

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Help Desk Analyst Tier II - Washington, DC

C2 Solutions Group, Inc.

Provides hands-on support to resolve service requests from end users, and participates in first level incident resolution and management, service restoration...

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Associate Analyst - Market Regulation, Market Analysis - Rockville, MD - Rockville, MD

Finra

Interfaces with members, peers, management and others and provides excellent internal/external customer service in specialized area of regulatory responsibility...

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