Customer Service Clerk Salary in Washington, District of Columbia

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Average Salary for Customer Service Clerk in Washington, District of Columbia

The average salary of a(n) Customer Service Clerk in Washington, District of Columbia is $35,724.

The average hourly rate of a(n) Customer Service Clerk in Washington, District of Columbia is $17.18.

The average bonus of a(n) Customer Service Clerk in Washington, District of Columbia is $614.00.

Job Description:

Assists customers with selection and purchase or rental of items, such as cars, clothing, jewelry, hardware, etc., in service and retail establishments, such as department stores, rental companies, banks, insurance offices, and other service or retail industries. Helps with special services, such as gift wrapping, engraving, sales, returns, and taking payments. Takes orders for such items as decorated cakes, cut flowers, personalized greeting cards and stationery, and merchandise rentals and repairs. Verifies understanding of requests, answers questions, and offers assistance. Initiates service by recording requests and forwarding to appropriate department. Collects revenue by receiving and recording payments. Resolves customer complaints and requests for refunds, exchanges, and adjustments. Resolves billing problems by identifying the problem, explaining procedures, and forwarding required adjustments. Provides customers with catalogs and information concerning prices, shipping time, and costs. Improves quality results by evaluating processes and recommending changes. Helps customers have an enjoyable purchasing experience. Less

Assists customers with selection and purchase or rental of items, such as cars, clothing, jewelry, hardware, etc., in service and retail establishments, such as department stores, rental companies, banks, insurance offices, and other service or retail industries. Helps with special... More

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Results for Customer Service Clerk in Washington, District of Columbia

Part-Time General Clerk II - Washington, DC

ServiceSource Inc.

Excellent customer service skills; This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction....

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General Clerk - Washington, DC

TeleSolv Consulting

Excellent customer service skills. General Abilities and Skills required for all services provided:. The General Clerk must be able to operate basic office...

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Front Desk Travel Clerk - Washington, DC

DKW Communications

2 – 5 years of Customer Service experience working in a professional environment. Log in incoming cases and distribute them to Travel Clerks....

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General Clerk I - Capitol Heights, MD

Novitex

Minimum of 6 months customer service related experience. A General Clerk I’s daily tasks will involve:. With a strong attention to detail, this role will...

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General Clerk III - Washington, DC

ServiceSource Inc.

Customers when required. Customer inquiries on site when possible. Groups of customers or employees of organization....

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