Software Support Engineer Salary in Vista, California

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Software Support Engineer in Vista, California

The average salary of a(n) Software Support Engineer in Vista, California is $189,849.

The average hourly rate of a(n) Software Support Engineer in Vista, California is $91.27.

The average bonus of a(n) Software Support Engineer in Vista, California is $14,220.00.

Job Description:

Provides technical support to customers and evaluators using the organization's software product(s), including installation troubleshooting, product configuration assistance, hardware and operating system troubleshooting related to proper product installation and operation, and troubleshooting improper product operation and/or erroneous product use. Diagnoses and resolves complex customer issues. Monitors and troubleshoots application processes and system resources to ensure compliance with key system performance indicators. Analyzes requests and translates them into technical problems. Develops sample applications and gathers technical data as required to solve complex customer issues. Monitors error log(s), user activity, and resource utilization of production environment. Maintains system metadata and ensures accurate and timely availability of this data. Maintains and updates system and processes documentation. Documents and logs description of system events and resolution. Designs and writes scripts to monitor system applications and processes. Writes simple SQL statements for reporting and general troubleshooting. Performs post-QA, pre-production testing on patches or new releases of application software. Applies new software revisions and patches. Resolves assigned trouble tickets and escalates as needed. Debugs applications in various programming languages. Provides crafted answers, workarounds, and technical solutions. Ensures compliance with defined service level agreements. Executes and improves functional, performance, and non-regression tests. Implements innovative techniques to optimize and reduce troubleshooting time. Less

Provides technical support to customers and evaluators using the organization's software product(s), including installation troubleshooting, product configuration assistance, hardware and operating system troubleshooting related to proper product installation and operation, and troubleshooting improper product operation and/or erroneous product use. Diagnoses... More

How helpful is this page?

Are you a(n) Software Support Engineer?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Vista, California

Job Openings by Indeed job search

Results for Software Support Engineer in Vista, California

Software Engineer Entry Level - Camp Pendleton, CA

H2 Performance Consulting

Software Engineer is responsible for development/modification of code; H2 Performance Consulting (H2), a high-growth, technology-enablement firm, is currently...

View job on Indeed.com

Jr. Software Developer - Carlsbad, CA

Integrity Applications Incorporated

IAI Software Engineers develop breakthrough products and innovative software applications for government and commercial customers....

View job on Indeed.com

Technical Support Specialist - Carlsbad, CA

MEPS Real-Time, Inc.

Support software (including or similar to Desk.com) Database knowledge. This includes coordination of support for MEPS products, fielding support calls,...

View job on Indeed.com

Senior Software Engineer - Carlsbad, CA

GenMark Diagnostics

Create, enhance and support existing application software. Our Senior Software Engineer is part of a small, dynamic software team responsible for external and...

View job on Indeed.com

Intern, Software Engineer - Escondido, CA

SilverSpring Networks Inc.

Understand concepts around Software Delivery Life Cycle (SDLC), such as Agile, and tools/processes to support these concepts, like version control, continuous...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x