Customer Service Representative (General Calls) Salary in St. Louis, Missouri

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Average Salary for Customer Service Representative (General Calls) in St. Louis, Missouri

The average salary of a(n) Customer Service Representative (General Calls) in St. Louis, Missouri is $34,487.

The average hourly rate of a(n) Customer Service Representative (General Calls) in St. Louis, Missouri is $16.58.

The average bonus of a(n) Customer Service Representative (General Calls) in St. Louis, Missouri is $628.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in St. Louis, Missouri

Customer Services Representative (Call Center) - St. Louis, MO

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Customer Services Rep. Under immediate supervision, responds to phone calls received to the Call Center; Responds to caller general information requests and/or...

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Education in a healthcare or customer service field. Answers incoming calls and directs calls as needed. Assists with billing of laboratory services as needed....

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Enterprise Holdings

Customer Service Representatives are responsible for offering exceptional service and using creative problem-solving skills to satisfy their customers....

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Customer Service Experience. Courteous with strong customer service orientation. The Customer Support Associate I position interfaces with customers via inbound...

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Must have at least one solid year of customer service experience (inbound or outbound). Creative sales techniques to increase customer retention....

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