Customer Service Manager Salary in St. Louis, Missouri

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Average Salary for Customer Service Manager in St. Louis, Missouri

The average salary of a(n) Customer Service Manager in St. Louis, Missouri is $84,927.

The average hourly rate of a(n) Customer Service Manager in St. Louis, Missouri is $40.83.

The average bonus of a(n) Customer Service Manager in St. Louis, Missouri is $5,767.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in St. Louis, Missouri

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Interacts with customers, including customer service, sales, and operational staff (i.e. Customer service experience in a call-center environment....

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Customer service skills. Procures materials and services; Coordinates with the purchasing department to procure materials and services;...

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Due to the strength of their awarding winning Customer Engagement platform/solutions they are adding a (remote) Customer Success Manager....

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Deliver outstanding customer service. Prepare Service Schedules & Maintain Open Item Lists. Provide broad administrative support to the Account Manager and...

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Manager Referral Programs - Faculty Practice Plan - St. Louis, MO

Washington University in St. Louis

Manage and coach referral coordinators to ensure excellent customer service is provided. This position is full-time and works approximately 40 hours per week....

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