Customer Service Manager Salary in St. Louis, Missouri

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Average Salary for Customer Service Manager in St. Louis, Missouri

The average salary of a(n) Customer Service Manager in St. Louis, Missouri is $84,847.

The average hourly rate of a(n) Customer Service Manager in St. Louis, Missouri is $40.79.

The average bonus of a(n) Customer Service Manager in St. Louis, Missouri is $5,761.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in St. Louis, Missouri

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Manages online chat program to assist visitors with excellent customer service. The Communications Supervisor directly reports to the Communications Manager....

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Customer Service Manager - St. Louis, MO

Creative Communications for the Parish

Help develop customer service policies and procedures and help handle face-to-face complex inquiries from customers....

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Manager, Draught Training - St. Louis, MO

Anheuser-Busch

Strong customer service skills and ability to work in a team environment required. Strong internal and external customer orientation;...

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Assistant Director - St. Louis, MO

Saint Louis University

Customer service skills. Procures materials and services; Coordinates with the purchasing department to procure materials and services;...

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Coordinator Office - Facilities Management - St. Louis, MO

Washington University in St. Louis

This position is full-time and works approximately 40 hours per week. Ability to speak effectively before groups of customers or employees of the organization....

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