Account Information Clerk Salary in Springfield, Massachusetts

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Average Salary for Account Information Clerk in Springfield, Massachusetts

The average salary of a(n) Account Information Clerk in Springfield, Massachusetts is $43,689.

The average hourly rate of a(n) Account Information Clerk in Springfield, Massachusetts is $21.00.

The average bonus of a(n) Account Information Clerk in Springfield, Massachusetts is $760.00.

Job Description:

Maintains customer accounting records. Prepares and enters charges and payments to customers' accounts for losses, additional deposits, and special and irregular charges. Investigates incorrect billings on customers' accounts and prepares instructions for correction. Creates reports on results of investigations. Compiles information requested by customer and others pertaining to customer accounts. Applies overpayments to charges on customers' accounts or prepares vouchers for refund. Reviews accounts not billed and prepares bill from available information. Enters information in books that was received too late for billing. Prepares lists of special billing instructions, incorporating charges shown on customers' account. Processes final bills that exceed amount of deposit to enter amount of net bill. Prepares and mails duplicate bills as requested. May interview customers and others in person or by telephone to answer inquiries and complaints pertaining to bills, customer deposits, and accounts. May specialize in handling inquiries received by mail, compiling information from customer accounting records. Less

Maintains customer accounting records. Prepares and enters charges and payments to customers' accounts for losses, additional deposits, and special and irregular charges. Investigates incorrect billings on customers' accounts and prepares instructions for correction. Creates reports on results of investigations. Compiles... More

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