Customer Service Representative (General Calls) Salary in Smyrna, Tennessee

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (General Calls) in Smyrna, Tennessee

The average salary of a(n) Customer Service Representative (General Calls) in Smyrna, Tennessee is $32,142.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Smyrna, Tennessee is $15.45.

The average bonus of a(n) Customer Service Representative (General Calls) in Smyrna, Tennessee is $585.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

How helpful is this page?

Are you a(n) Customer Service Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Smyrna, Tennessee

View Salaries for Customer Service Representative (General Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Service Representative (General Calls) in Smyrna, Tennessee

Customer Care Specialist - Brentwood, TN

Churchill Mortgage Corp

As a Customer Care Specialist Phone Screener, your primary responsibility is to screen prospects, serve past customers, and help anyone who contacts Churchill...

View job on Indeed.com

Healthcare or Customer Service Interest - Nashville, TN

Medix

As a customer service representative, you will be responsible for handling complex customer service issues related to insurance coverage's....

View job on Indeed.com

HR Customer Service Representative - Nashville, TN

Staffmark

The Customer Support Representative (CSR) functions as "account representatives" through assignment to customer facilities....

View job on Indeed.com

Call Center Customer Service Representative (Afternoon shift until 9:00pm) - Franklin, TN

PASI

Call Center Customer Service Representative (Afternoon shift until 9:00pm). Use customer service skills to de-escilate patient calls....

View job on Indeed.com

Customer Service Representative - Seasonal - GBS - Nashville, TN

Aramark

Superior customer service skills; Provide exemplary customer service and assist in troubleshooting issues using a "First Call Resolution" strategy....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x