Customer Service Manager Salary in San Antonio, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in San Antonio, Texas

The average salary of a(n) Customer Service Manager in San Antonio, Texas is $82,188.

The average hourly rate of a(n) Customer Service Manager in San Antonio, Texas is $39.51.

The average bonus of a(n) Customer Service Manager in San Antonio, Texas is $5,581.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in San Antonio, Texas

Job Openings by Indeed job search

Results for Customer Service Manager in San Antonio, Texas

Administrative Asst II - San Antonio, TX

Health & Human Services Comm

High School diploma or GED is required. Refers issues to Regional Business Services Officer and/or Business Manager as appropriate....

View job on Indeed.com

Operations Team Manager - San Antonio, TX

Alorica

Provide quality customer service that exceeds customer expectations and improves level of service being provided. Operations Team Manager....

View job on Indeed.com

Operations Sr Team Manager - San Antonio, TX

Alorica

Provide quality customer service that exceeds customer expectations and improves level of service being provided. Team Interface/Customer Service....

View job on Indeed.com

Manager - Service Center - Construction ... - San Antonio, TX

San Antonio Water System

Class B Water or Class III Wastewater license or equivalent (depending on the area of assignment) within 12 months....

View job on Indeed.com

Call Center Supervisor - San Antonio, TX

Generations Federal Credit Union

Efficient high quality customer service, opportunity targets are met, and. Products and services. Aspects of Members Services;...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x