Customer Service Representative (General Calls) Salary in Portland, Oregon

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Representative (General Calls) in Portland, Oregon

The average salary of a(n) Customer Service Representative (General Calls) in Portland, Oregon is $36,577.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Portland, Oregon is $17.59.

The average bonus of a(n) Customer Service Representative (General Calls) in Portland, Oregon is $666.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

How helpful is this page?

Are you a(n) Customer Service Representative (General Calls)?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Portland, Oregon

View Salaries for Customer Service Representative (General Calls) in Other Cities

Job Openings by Indeed job search

Results for Customer Service Representative (General Calls) in Portland, Oregon

Engineering 1 or 2 - Customer Acquisition - Portland, OR

NW Natural

Responds to a variety of inquiries/concerns from customer, Company personnel or the general public; Requires ability to communicate effectively with employees,...

View job on Indeed.com

Client Service Specialist - Portland, OR

Northwestern Mutual

Experience in administrative support or customer service, preferably in the financial services and/or insurance industry. Client Service Support:....

View job on Indeed.com

Customer Service Representative (Part-Time) - Portland, OR

De Paul Treatment Centers

Two years of call center or equivalent customer service experience including heavy contact with the public required....

View job on Indeed.com

Client Services Representative - Portland, OR

The Salvation Army SoCal

Customer Service experience. Seasonal Family Services. GENERAL DESCRIPTION OF WORK:. Answer all phone lines in Family Services reception area....

View job on Indeed.com

Customer Service Representative / Contact Center Rep - Portland, OR

OnPoint Community Credit Union

Inbound call center, call center, contact center, customer relationship manager, customer service rep, customer service representative, call center...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x