Customer Service Manager Salary in Pompano Beach, Florida

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Average Salary for Customer Service Manager in Pompano Beach, Florida

The average salary of a(n) Customer Service Manager in Pompano Beach, Florida is $87,344.

The average hourly rate of a(n) Customer Service Manager in Pompano Beach, Florida is $41.99.

The average bonus of a(n) Customer Service Manager in Pompano Beach, Florida is $5,931.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Service / Warranty Work*. Route incoming customer inquiries. We are currently looking for a highly motivated self-starter to join our team in the role of...

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Auto Parts Customer Service Agent - Pompano Beach, FL

PDI AutoParts ... An online HEADLIGHT marketplace.

Excellent Customer Service*. _*Must have phone based customer services experience.*_. Able to read and write, and effectively present information to customers,...

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Customer Service Manager - Fort Lauderdale, FL

The Singing Machine Company

Minimum of 5 years as a Customer Service Manager. Improve customer service quality results by establishing service metrics;...

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