Retail Customer Support Representative Salary in Plymouth, Massachusetts

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Retail Customer Support Representative in Plymouth, Massachusetts

The average salary of a(n) Retail Customer Support Representative in Plymouth, Massachusetts is $56,052.

The average hourly rate of a(n) Retail Customer Support Representative in Plymouth, Massachusetts is $26.95.

The average bonus of a(n) Retail Customer Support Representative in Plymouth, Massachusetts is $1,351.00.

Job Description:

Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects of a customer’s needs are met and that every customer has a positive experience. Answers phones and responds to in-person customer inquiries in a timely manner. Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area Information Clerk. Answers customer’s questions concerning location, price, shipping time and/or costs, and use of merchandise. Resolves customer complaints and requests for refunds, exchanges, and adjustments. Services activations and processes electronic serial number (ESN) changes and bill payments. Responds to billing inquiries, equipment replacement, and processing price plan changes and upgrades. Ensures that all appropriate documentation and data entry is complete. Assists in the administrative functions of the retail establishment, including cash management and asset protection of store inventory. Reconciles cash, including bank deposit, safe fund/till fund, and daily financial transactions, and follows bank deposit procedures. Performs reporting functions as required. May guide new customers through purchasing decision and educate them about their new product or service. May sell company products in the event of high store volume or absence of Sales Representative. Less

Provides exceptional customer support to customers in a retail environment, including greeting customers and assessing their needs. Exhibits quality customer support from customer on-line or in person, from greeting point through end of conversation or departure, ensuring that all aspects... More

How helpful is this page?

Are you a(n) Retail Customer Support Representative?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Plymouth, Massachusetts

View Salaries for Retail Customer Support Representative in Other Cities

Job Openings by Indeed job search

Results for Retail Customer Support Representative in Plymouth, Massachusetts

Small Business Representative - Hanover, MA

CITIZENS BANK

The Small Business Representative develops and maintains positive business relationships with customers to fully understand their banking needs while...

View job on Indeed.com

Bilingual Customer Service Representative (English/Spanish) - Raynham, MA

Nestlé Waters North America

Service the Customer:. The Bilingual Customer Service Representative's (CSR) function is to receive incoming calls from existing residential and commercial...

View job on Indeed.com

CUSTOMER SERVICE REPRESENTATIVE - Randolph, MA

Public Storage

CSR, C.S.R., customer service, customer service rep, customer service representative, customer support, retail sales, customer care, retail sales associate,...

View job on Indeed.com

Retail Sales Representative - Braintree, MA

Verizon

As the driving force in building customer loyalty and growing our existing customer base, you will deliver superior customer service and proactively contact...

View job on Indeed.com

Customer Service Representative - Raynham, MA

Nestlé Waters North America

Service the Customer:. The Customer Service Representative's (CSR) function is to receive incoming calls from existing residential and commercial customers....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x