Call Center Nurse RN Salary in Palo Alto, California

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Average Salary for Call Center Nurse RN in Palo Alto, California

The average salary of a(n) Call Center Nurse RN in Palo Alto, California is $93,712.

The average hourly rate of a(n) Call Center Nurse RN in Palo Alto, California is $45.05.

The average bonus of a(n) Call Center Nurse RN in Palo Alto, California is $1,518.00.

Job Description:

Evaluates and determines the urgency of call-in patients' symptoms or complaints. Advises, provides telephone triage, and instructs patients on proper health care, which may include seeking appropriate medical care. Consults with physician on call regarding pertinent medical information or if consultation is deemed necessary by nurse. Requires RN license. Provides assistance to members of the health plan in accordance with established policies, procedures, and protocols. Provides clinical nursing evaluations and assessments. Provides nursing referral to appropriate and available resources, including affiliated services, affiliated medical practice, or community resource. Enters data into a computerized database and forwards facsimiles to appropriate health providers. Consults and facilitates after hours communication with physicians, nurses, hospital staff, and outside agencies. Communicates with pharmacies and providers to refill medications or to clarify prescriptions. May provide health insurance eligibility, pharmacy benefits, provider information, and other information to callers. Less

Evaluates and determines the urgency of call-in patients' symptoms or complaints. Advises, provides telephone triage, and instructs patients on proper health care, which may include seeking appropriate medical care. Consults with physician on call regarding pertinent medical information or if... More

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