Membership Services Director Salary in Ossining, New York

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Membership Services Director in Ossining, New York

The average salary of a(n) Membership Services Director in Ossining, New York is $133,501.

The average hourly rate of a(n) Membership Services Director in Ossining, New York is $64.18.

The average bonus of a(n) Membership Services Director in Ossining, New York is $8,424.00.

Job Description:

Directs the member services function in a health plan. Plans, implements, and continuously evaluates the member services program to enhance the effective use of services and to improve customer satisfaction. Typically requires a bachelor's degree with five years of health plan experience in a customer service call center. Plans and directs operations within the Member Services Department to provide explanation of benefits and response to members' questions and complaints. Instructs departmental staff on proper member service procedures and monitors service levels. Researches and evaluates complaint reports to detect patterns, formulate solutions, and report needed actions to appropriate individuals, departments or committees. Works with members on complex issues to offer mutually acceptable alternatives to problems and complaints. Responsible for hiring, developing, and managing a qualified staff concerned with providing member services to members of the health plan. Monitors departmental statistics, reports results, and develops action plans that address deficits. Participates on various committees to formulate actions to proactively address member and provider needs. Prepares and presents management reports that show departmental activities as well as specific problems identified and solutions. Develops and implements policies and procedures related to customer service. Prepares and manages the departmental budget. Less

Directs the member services function in a health plan. Plans, implements, and continuously evaluates the member services program to enhance the effective use of services and to improve customer satisfaction. Typically requires a bachelor's degree with five years of health... More

How helpful is this page?

Are you a(n) Membership Services Director?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Ossining, New York

Job Openings by Indeed job search

Results for Membership Services Director in Ossining, New York

Board Member - Consumer Reports Board of Directors - Yonkers, NY

Consumer Reports

Members of the board of directors are expected to:. Consultancies or other financial interests, including investments or service on governing bodies, may also...

View job on Indeed.com

Regional Director, Westchester Region - Scarsdale, NY

BBYO, Inc.

Supervise associate director and/or part time program professionals as required. Start new chapters and partnerships in key communities to facilitate membership...

View job on Indeed.com

Sales Manager - Dobbs Ferry, NY

Boutique Fitness Experience

Train and develop membership consultants. Supervise membership consultants in his/her club. Source and recruit membership consultants as assigned....

View job on Indeed.com

Sales Manager - Mamaroneck, NY

Boutique Fitness Experience

Train and develop membership consultants. Supervise membership consultants in his/her club. Source and recruit membership consultants as assigned....

View job on Indeed.com

Senior Director, Technology - NBC Sports - Stamford, CT

NBCUniversal

Experience implementing integrations using tools such as Web Services, RESTful services, JSON, XML, etc. NBCUniversal’s policy is to provide equal employment...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x