Customer Service Director Salary in Orlando, Florida

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Average Salary for Customer Service Director in Orlando, Florida

The average salary of a(n) Customer Service Director in Orlando, Florida is $118,411.

The average hourly rate of a(n) Customer Service Director in Orlando, Florida is $56.93.

The average bonus of a(n) Customer Service Director in Orlando, Florida is $10,586.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

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Director of District Operations - Orlando, FL

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Absen Inc.

Service quality improvement. Oversee warehouse, field and online customer service, supply chain and IT department. Director Level or Above:....

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Director of Florida Operations - Orlando, FL

Burns Engineering Inc

Our well respected reputation of customer service and technical quality spans 57 years. The Director of Operations directs the efforts of company personnel on a...

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