Help Desk Analyst Salary in Missouri - State Average, Missouri

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Average Salary for Help Desk Analyst in Missouri - State Average, Missouri

The average salary of a(n) Help Desk Analyst in Missouri - State Average, Missouri is $61,873.

The average hourly rate of a(n) Help Desk Analyst in Missouri - State Average, Missouri is $29.75.

The average bonus of a(n) Help Desk Analyst in Missouri - State Average, Missouri is $1,986.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

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Results for Help Desk Analyst in Missouri - State Average, Missouri

Help Desk Analyst - Springfield, MO

IME Resources

The Help desk analyst performs first-level diagnosis and troubleshooting support to end-users and customers....

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Help Desk Analyst - Lake Saint Louis, MO

Medical Transportation Management (MTM)

HELP DESK ANALYST. The Help Desk Analyst will also be responsible for monitoring and maintaining the IT Help Desk hotline and ticketing system....

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Help Desk Analyst, Part-time - Cottleville, MO

St. Charles Community College

Charles Community College is seeking a part-time Help Desk Analyst. The Help Desk Analyst will provide telephone, email, and in-person support of wireless, SCC...

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IT Support Analyst - St. Louis, MO

Peoples Health Centers Family of Companies

Provide help desk support for all hardware, software, network printing, rights, security and file services. Under moderate supervision, provides support of all...

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Help Desk Analyst - St. Louis, MO

BAE Systems

The role of Help Desk Support is to provide the first line of support to end users on a variety of technical issues....

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