Customer Service Manager Salary in Minnesota - State Average, Minnesota

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Average Salary for Customer Service Manager in Minnesota - State Average, Minnesota

The average salary of a(n) Customer Service Manager in Minnesota - State Average, Minnesota is $86,469.

The average hourly rate of a(n) Customer Service Manager in Minnesota - State Average, Minnesota is $41.57.

The average bonus of a(n) Customer Service Manager in Minnesota - State Average, Minnesota is $5,871.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Minnesota - State Average, Minnesota

Director - Minneapolis, MN

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Participate on client engagement steering committees as necessary to set client expectations and issue and resolution management....

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Service Operations Supervisor - Fire and Security - Minneapolis - Saint Paul, MN

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Manages service Project Managers and Field Technicians. Supervises account engineering activities including service project work, material ordering, shipping,...

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Customer Care Manager (--St. Louis Park) - Minneapolis, MN

BrightStar Care - St. Louis Park and Burnsville, MN

Home care, homecare, home health, hospice, management, manager, branch manager, office manager. And minimum of 2 years’ experience as Branch Manager and/or...

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Customer Service Manager - New Hope, MN

Hy-Vee, Inc.

As a Customer Service Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness,...

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Customer Care Manager (CCM) (Lake Elmo) - Lake Elmo, MN

BrightStar Care St. Croix Valley

Minimum of 2 years’ experience as Customer Care Manager and/or managing customer service within a healthcare office setting;...

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