Customer Service Advisor Salary in Minneapolis, Minnesota

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Average Salary for Customer Service Advisor in Minneapolis, Minnesota

The average salary of a(n) Customer Service Advisor in Minneapolis, Minnesota is $78,929.

The average hourly rate of a(n) Customer Service Advisor in Minneapolis, Minnesota is $37.95.

The average bonus of a(n) Customer Service Advisor in Minneapolis, Minnesota is $2,415.00.

Job Description:

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts, products, services, and operation or maintenance. Advises Customer Service Representatives on how to handle customer service matters. Receives and processes orders, provides information concerning availability, pricing, changes in service, discontinuance, and shipping, and expedites and follows up on orders. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. Conducts proactive calls to customer base. Liaises with development, engineering, sales, distributors, and customers. Less

Handles and resolves complex customer queries, complaints, special orders, or in-store returns via e-mail, telephone, and/or in person contact. Interacts with customers to obtain information, identify problem, provide technical assistance, and/or to provide information in response to inquiries about accounts,... More

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Results for Customer Service Advisor in Minneapolis, Minnesota

Automotive Service Adviser - Minneapolis, MN

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As a service adviser you will be responsible for customer service, sales and managing employees. A high energy, organized and self motivated service advisor....

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Automotive Service Advisor (Fridley) - Minneapolis, MN

Friendly Chevrolet

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must. Greet customers promptly....

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Customer Coach - Lincensed - Minneapolis, MN

Ameriprise Financial

Strong working knowledge of customer service processes, policies, techniques, and applicable regulations. Provide guidance and indirect leadership to phone...

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Automotive Service Advisor (Fridley) - Fridley, MN

Friendly Chevrolet

Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must. Greet customers promptly....

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Customer Service Professional - Minneapolis, MN

Ameriprise Financial

Previous customer service experience. Serves as first customer point of contact regarding routine service issues, assist in troubleshooting issues, and enter...

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