Customer Service Director Salary in Los Angeles, California

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Director in Los Angeles, California

The average salary of a(n) Customer Service Director in Los Angeles, California is $135,059.

The average hourly rate of a(n) Customer Service Director in Los Angeles, California is $64.93.

The average bonus of a(n) Customer Service Director in Los Angeles, California is $12,074.00.

Job Description:

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or service offered. Plans, formulates customer service policies, and directs and coordinates the company's customer service activities, assisting the Customer Service Top Officer. Analyzes reports of findings and recommends response to complaint, considering nature and complexity of complaint, requirements, actions of subordinates to ensure settlements are made correctly. Authorizes retention of data and preparation of documents for use during governmental or customer inquiries. May provide administrative support to sales activities, which may include, but are not limited to, processing customers orders, supplying price quotations, supplying product information, keeping sales statistics, and other related activities. Less

Directs employees, through subordinate levels of management, engaged in receiving calls and inquiries, investigating, evaluating, and settling complaints and claims of customers. Oversees the investigation of complaints, such as those concerning rates or service in connection with any product or... More

How helpful is this page?

Are you a(n) Customer Service Director?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Los Angeles, California

Job Openings by Indeed job search

Results for Customer Service Director in Los Angeles, California

Customer Success Director - West Region (D) - Los Angeles, CA

Jive Software

Customer Success Director – West Region. Align activities/resources on behalf of customers, in coordination with assigned Sales Executives, across Jive...

View job on Indeed.com

Director of Global Customer Experience - Los Angeles, CA

Creative Artists Agency (CAA)

Your global team is passionate about providing superior service to their customers. Creative Artists Agency is looking for an individual with strong customer...

View job on Indeed.com

Director, Customer Relations - Customer Service - Glendale, CA

Adventist Health Southern California Network

The Customer Relations Director works closely with patients, families, physicians and staff, identifying key opportunities for improvement and resolution of...

View job on Indeed.com

Director, Customer Marketing - Los Angeles, CA

ARYZTA

Director of Customer Marketing. Senior Vice President – Customer Development. Channel business owner and point of contact for customer development, work as...

View job on Indeed.com

Customer Service Director - Santa Monica, CA

Beautycounter

As the Customer Service Director at Beautycounter, you will be responsible for overseeing our Customer Care team and all aspects of our customer service...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x