Representative Help Desk Salary in Long Beach, California

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Representative Help Desk in Long Beach, California

The average salary of a(n) Representative Help Desk in Long Beach, California is $58,928.

The average hourly rate of a(n) Representative Help Desk in Long Beach, California is $28.33.

The average bonus of a(n) Representative Help Desk in Long Beach, California is $1,656.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

How helpful is this page?

Are you a(n) Representative Help Desk?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Long Beach, California

Job Openings by Indeed job search

Results for Representative Help Desk in Long Beach, California

Helpdesk Technician - Level 1 - Irvine, CA

Tillys

1-2 years Help Desk experience preferred. 1-2 years of Help Desk experience preferred. The following is a brief description of responsibilities to be performed...

View job on Indeed.com

Agent Onboarding Representative - Cypress, CA - Cypress, CA

UnitedHealth Group

Production desk processing of licensing, appointing and contracting work. Optum helps nearly 60 million Americans live their lives to the fullest by educating...

View job on Indeed.com

Student One-Stop Representative - Cypress, CA

Trident University International

The SOS Representative will provide assistance by addressing questions pertaining to TUI in a wide range of areas including:....

View job on Indeed.com

I.T. Help Desk Representative - Manhattan Beach, CA

Skechers

2 years Help Desk/end-user support experience. The skills, abilities and physical demands described are representative of those duties that must be met by an...

View job on Indeed.com

I.T. Help Desk Representative Manhattan Beach, CA Corporate - Manhattan Beach, CA

Skechers Philippines

2 years Help Desk/end-user support experience. The skills, abilities and physical demands described are representative of those duties that must be met by an...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x