Branch Customer Service Representative Salary in Kansas City, Missouri

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Average Salary for Branch Customer Service Representative in Kansas City, Missouri

The average salary of a(n) Branch Customer Service Representative in Kansas City, Missouri is $26,379.

The average hourly rate of a(n) Branch Customer Service Representative in Kansas City, Missouri is $12.68.

The average bonus of a(n) Branch Customer Service Representative in Kansas City, Missouri is $351.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Kansas City, Missouri

Customer Service Rep - Independence, MO

Mariner Finance

Customer Service Representatives are the face of our organization, providing exceptional service to our clients....

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Customer Service Representative - Grandview, MO

Security Finance

Prior experience with customer service. Provide customer serviceSolicit for new or renewed customer businessReceive loan payments and post to customer accounts...

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Full-Time Customer Service Representative - Kansas City, KS

N. Glantz & Son - Kansas City

Our Customer Service Representatives provide exceptional service in-person, via email, and by phone. Candidates should possess a high school diploma or GED...

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Personal Banker Specialist Utility - North/ East Region - Kansas City, MO

Commerce Bank

Exemplary customer service and sales experience. This key branch team member is primarily responsible for providing the optimal customer experience and...

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Personal Banker I Utility - Central Region - Kansas City, MO

Commerce Bank

Customer service and sales experience. This key branch team member is primarily responsible for providing the optimal customer experience and delivering...

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