Branch Customer Service Representative Salary in Kansas City, Missouri

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Average Salary for Branch Customer Service Representative in Kansas City, Missouri

The average salary of a(n) Branch Customer Service Representative in Kansas City, Missouri is $26,349.

The average hourly rate of a(n) Branch Customer Service Representative in Kansas City, Missouri is $12.67.

The average bonus of a(n) Branch Customer Service Representative in Kansas City, Missouri is $350.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Kansas City, Missouri

Consumer Loan Servicing Representative - Collateral - Kansas City, MO

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Exemplary customer service to both internal and external customers is expected at all times. Commerce Bank is seeking a motivated and customer focused...

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Our Kansas City branch is looking for a Patient Care representative to assist our patients with their medical needs....

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Exemplary customer service to both internal and external customers is expected at all times. In today's growing and competitive financial services industry, we...

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Impound Specialist / Customer Service Representative - Kansas City, MO

United Auto Delivery & Recovery Inc.

Customer Service Representative. If you are a positive team player who is a motivated self-starter and prides themselves on delivering great customer service,...

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Customer Service Rep - Kansas City, MO

Mariner Finance

Customer Service Representatives are the face of our organization, providing exceptional service to our clients. 2 years of customer service experience....

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