Help Desk Specialist Salary in Irvine, California

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Help Desk Specialist in Irvine, California

The average salary of a(n) Help Desk Specialist in Irvine, California is $59,337.

The average hourly rate of a(n) Help Desk Specialist in Irvine, California is $28.53.

The average bonus of a(n) Help Desk Specialist in Irvine, California is $1,667.00.

Job Description:

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps. Talks with co-workers to research problem and find solution. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluation and recommendation for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom, or recommends outside contractors to provide training. Less

Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to... More

How helpful is this page?

Are you a(n) Help Desk Specialist?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Irvine, California

Job Openings by Indeed job search

Results for Help Desk Specialist in Irvine, California

Information Technology Specialist - Help Desk - Santa Ana, CA

Easter Seals Southern California

An Information Technology Specialist works in the Helpdesk Department in the deployment, maintenance, and user community support of information technology....

View job on Indeed.com

IT Specialist - Irvine, CA

Imperio Nissan of Irvine

Under minimal supervision, provide after-hours service for escalated issues from the Service Desk or supervisor....

View job on Indeed.com

IT Quality Assurance Specialist - Irvine, CA

Verizon

Functional knowledge of VZW systems in Retail store operations, Telesales, Indirect and B2B required (e.g., POS (Omni), BQT, SMBC, Billing (ACSS/Info Desk),...

View job on Indeed.com

Learner Support Specialist - Orange, CA

Argosy University

Teach on-campus computer skills both through formalized workshops and informal help desk inquires. Campus Learner Support Specialists are trained in and may...

View job on Indeed.com

IT Help Desk Specialist - Irvine, CA

LPA, Inc

IT Help Desk...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x