Customer Service Manager Salary in Iowa - State Average, Iowa

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Average Salary for Customer Service Manager in Iowa - State Average, Iowa

The average salary of a(n) Customer Service Manager in Iowa - State Average, Iowa is $79,402.

The average hourly rate of a(n) Customer Service Manager in Iowa - State Average, Iowa is $38.17.

The average bonus of a(n) Customer Service Manager in Iowa - State Average, Iowa is $5,391.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

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Results for Customer Service Manager in Iowa - State Average, Iowa

Customer Service Manager - Knoxville, IA

Hy-Vee, Inc.

As a Customer Service Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness,...

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Manager Customer Operations (Gas) - Ames, IA

Alliant Energy

Interacts with customers and ensures all customer interactions with others are handled promptly and efficiently including resolving customer concerns and...

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Customer Support Manager - Ames, IA

PigCHAMP Inc.

Conveys customer feedback to product manager. Provide service through combination of customer service, technology training and computer troubleshooting...

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Account Manager, Home Care (Des Moines) (Remote) - Iowa

Mckesson

Demonstrates products and/ or services and provides assistance in the best application of product or services....

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Customer Care Education Manager - West Des Moines, IA

Hy-Vee, Inc.

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the...

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