Help Desk Analyst Salary in Indianapolis, Indiana

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Help Desk Analyst in Indianapolis, Indiana

The average salary of a(n) Help Desk Analyst in Indianapolis, Indiana is $62,255.

The average hourly rate of a(n) Help Desk Analyst in Indianapolis, Indiana is $29.93.

The average bonus of a(n) Help Desk Analyst in Indianapolis, Indiana is $1,998.00.

Job Description:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems. Determines whether problem is caused by hardware, software, or system. Answers questions, applying knowledge of computer software, hardware, systems, and procedures. Talks with co-workers to research problem and find solution. Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listening to and following instructions. Talks to programmers to explain software errors or to recommend changes to programs. Calls software and hardware vendors to request service regarding defective products. Reads trade magazines and attends computer trade shows to obtain current information about computers. May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. May test software and hardware to evaluate ease of use and whether product will aid user in performing work. May write software and hardware evaluation and recommendation for management review. May write or revise user-training manuals and procedures. May develop training materials, such as exercises and visual displays. May train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. May install microcomputers, software, and peripheral equipment, following procedures and using hand tools. May conduct office automation feasibility studies, including work flow analysis, space design, and cost comparison analysis. May specialize by type of software, computer language, or computer operating system. Less

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems. Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and... More

How helpful is this page?

Are you a(n) Help Desk Analyst?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Indianapolis, Indiana

Job Openings by Indeed job search

Results for Help Desk Analyst in Indianapolis, Indiana

IT Service Desk Technician - Night Shift - Fishers, IN

Techlocity, Inc.

At least two years of experience working in a help desk, as a systems analyst, or as a service desk consultant • Proficiency in troubleshooting complex systems...

View job on Indeed.com

IT Systems Analyst - Indianapolis, IN

FinishMaster, Inc.

Experience supporting/troubleshooting hardware & software in a Help Desk or Desktop environment:. At least 3-4 years experience supporting/troubleshooting...

View job on Indeed.com

Technical Support Analyst II - Carmel, IN

SEVEN CORNERS

Part of an On-Call Rotation to act as an escalation point forTier 1 Help Desk. If you have theaptitude and attitude, we can help you grow your career through...

View job on Indeed.com

Help Desk Analyst - Indianapolis, IN

Bell Techlogix

Bell Techlogix is a provider of integrated technology and service solutions for organizations throughout the United States. Bell Techlogix is a partner and

View job on Indeed.com

Computer Operations Support Analyst - Indianapolis, IN

Franciscan Alliance Information Services

Responds to 1st level support calls in absence of help desk hours and/or forwards users to appropriate group to resolve issues....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x