Customer Service Representative (General Calls) Salary in Indiana - State Average, Indiana

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Average Salary for Customer Service Representative (General Calls) in Indiana - State Average, Indiana

The average salary of a(n) Customer Service Representative (General Calls) in Indiana - State Average, Indiana is $32,722.

The average hourly rate of a(n) Customer Service Representative (General Calls) in Indiana - State Average, Indiana is $15.73.

The average bonus of a(n) Customer Service Representative (General Calls) in Indiana - State Average, Indiana is $596.00.

Job Description:

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how. For Financial Representative, see Customer Service Representative Financial. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers; gives information in response to inquires about accounts, products, and services. Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation... More

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Results for Customer Service Representative (General Calls) in Indiana - State Average, Indiana

Customer Service Representative- Work at Home - Gary, IN

Teleperformance

Demonstrated high-level of skills in customer service. Provide excellent customer service to customers by answering inquiries, finding correct solutions while...

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Customer Service Representative - Fishers, IN - Fishers, IN

TWO MEN AND A TRUCK®

Customer Service Representative. The Customer Service Representative (CSR) is responsible for growing sales by partnering with other franchise staff to provide...

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Customer Service Representative - Indianapolis, IN

S.P. Richards

Inquire, research and provide customer feedback on the status of customer orders, invoices and return authorizations....

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Customer Service Representative - Indianapolis, IN

Broad Ripple

Customer Service Specialist. Communicating with customers on the status of service calls. Maintaining good customer relations and ensuring that all calls meet...

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Business Customer Service Specialist I - Fort Wayne, IN

AT&T

Strives to resolve customer issues with one call resolution. If you have a knack for providing great customer service and innovative solutions take a look at...

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