Technical Support Engineer Salary in Humble, Texas

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Technical Support Engineer in Humble, Texas

The average salary of a(n) Technical Support Engineer in Humble, Texas is $46,831.

The average hourly rate of a(n) Technical Support Engineer in Humble, Texas is $22.52.

The average bonus of a(n) Technical Support Engineer in Humble, Texas is $1,218.00.

Job Description:

Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager. Researches, reproduces, and resolves technical issues reported by customers. Provides detailed documentation of all technical issues within call tracking database. Collaborates with quality assurance and development teams on understanding of issues and steps needed to resolve them. Maintains frequent communication with customers while investigating and resolving issues. Contributes to the product solution's technical knowledge base that is used by customers, partners, and internal employees on a regular basis. Provides feedback to product development and product management teams. Provides pre-sales technical support as needed. Presents company solutions and value proposition to customers and prospects. May assist in the planning and coordination of application debugging, testing, modification, configuration analysis, network analysis, and general troubleshooting of databases and applications. Less

Provides first- and second-level technical support for users of company products, including current and prospective clients, resellers, and professional product testing organizations. Installs, configures, and fine-tunes the company's product. Reports to the Technical Support Manager. Researches, reproduces, and resolves technical... More

How helpful is this page?

Are you a(n) Technical Support Engineer?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Humble, Texas

Job Openings by Indeed job search

Results for Technical Support Engineer in Humble, Texas

Technical Support Engineer - Houston, TX

Mitratech

The Support Engineer is responsible for providing functional and technical support with responsibilities that include working with our clients to troubleshoot,...

View job on Indeed.com

Customer Support Engineer - Houston, TX

WhiteHat Security

The Customer Support Engineer is the primary interface for Tier 1 and Tier 2 customer support request. As a Customer Support Engineer, you may be required to...

View job on Indeed.com

Technical Support Engineer - PlateSpin - Houston, TX

Attachmate Group

The Customer Care / Technical Support organization seeks an ambitious technical support engineer to provide technical support and problem resolution for...

View job on Indeed.com

Technical Support Engineer - PlateSpin - Houston, TX

Micro Focus

The Customer Care / Technical Support organization seeks an ambitious technical support engineer to provide technical support and problem resolution for...

View job on Indeed.com

Support Engineer - Houston, TX

Identity Automation

We are currently hiring a Support Engineer for our team. As a Support Engineer, you will contribute to the company’s continued success by providing best-in...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x