Customer Service Manager Salary in Hillsborough, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in Hillsborough, North Carolina

The average salary of a(n) Customer Service Manager in Hillsborough, North Carolina is $89,492.

The average hourly rate of a(n) Customer Service Manager in Hillsborough, North Carolina is $43.03.

The average bonus of a(n) Customer Service Manager in Hillsborough, North Carolina is $6,077.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in Hillsborough, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in Hillsborough, North Carolina

Sr. Customer Service Manager - Mebane, NC

Climate Controls & Security

Customer Service Manager. This role is responsible for delivering positive customer experiences by driving operational excellence in our customer service teams...

View job on Indeed.com

Print Stop Pre-Press/Production Assistant - Chapel Hill, NC

University of North Carolina

A high standard of customer service is maintained. The Print Stop & Copy Center offers walk-up service as well as online submission of printing and copying...

View job on Indeed.com

Full Time Asst. Customer Service Manager - Chapel Hill, NC

Harris Teeter

Orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training....

View job on Indeed.com

Workforce Manager, Customer Service - Burlington, NC

Carolina Biological Supply Company

Identify, manage and implement opportunities for process improvements in customer service. The Manager of Workforce Management ensures operational excellence in...

View job on Indeed.com

General Manager - 648 (Burlington) - Burlington, NC

Best Buy

The General Manager ensures Best Buy delivers on our customer promise as THE destination and authority for technology products and services....

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x