Customer Service Manager Salary in High Point, North Carolina

To get your salary data, use the search bar below or browse by job, city, or state.
loading...

Job title is required

loading...

Job location is required.

Average Salary for Customer Service Manager in High Point, North Carolina

The average salary of a(n) Customer Service Manager in High Point, North Carolina is $83,805.

The average hourly rate of a(n) Customer Service Manager in High Point, North Carolina is $40.29.

The average bonus of a(n) Customer Service Manager in High Point, North Carolina is $5,690.00.

Job Description:

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure settlements are made correctly. Studies schedules and estimates time, cost, and labor estimates for services, and/or completion of job assignments. Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status or work activities. Analyzes department budget to identify budget needs and/or reductions, and may allocate operating budget's funds. Interprets company policy to employees and enforces company policy and practices. May authorize retention of data and preparation of documents for use during governmental or customer inquiries. May recruit, hire, train staff, evaluate employee performance, and initiate promotions, transfers, and disciplinary action. Less

Manages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Manages workers who investigate complaints, such as those concerning rates or service. Analyzes reports of findings and recommends response to complaints, considering nature... More

How helpful is this page?

Are you a(n) Customer Service Manager?

Get a more personalized salary report now. Get Report

Average Salaries for Similar Jobs in High Point, North Carolina

Job Openings by Indeed job search

Results for Customer Service Manager in High Point, North Carolina

Continuous Improvement Manager - Greensboro, NC

MetaSense, Inc.

Continuous Improvement Manager. Customer insights and solutions development. This position will lead a variety of continuous improvement and process improvement...

View job on Indeed.com

Customer Service Account Manager - Greensboro, NC

Gilbarco

Make final decisions for resolution of customer issues. Present feedback on service failures, logistics damage or loss, and manufacturing defects to the company...

View job on Indeed.com

Fulfillment Manager - Winston-Salem, NC

Brownells

Compliance, supply chain, customer service, marketing, and finance to ensure achievement of business objectives....

View job on Indeed.com

Customer Service Team Manager / Supervisor - Greensboro, NC

DELUXE CORPORATION

This is an exempt manager position. Champions the change process to encourage innovation and continuous improvement with a high level of employee engagement....

View job on Indeed.com

Customer Service Supervisor - Greensboro, NC - Greensboro, NC

UnitedHealth Group

High School diploma/ GED is required2+ years experience in team interactions and improvement methods/ projects (e.g., coaching, quality, productivity) required2...

View job on Indeed.com

Discover How Much You
Should Be Paid

Work in Compensation or HR?    x