Branch Customer Service Representative Salary in Hagerstown, Maryland

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Average Salary for Branch Customer Service Representative in Hagerstown, Maryland

The average salary of a(n) Branch Customer Service Representative in Hagerstown, Maryland is $26,363.

The average hourly rate of a(n) Branch Customer Service Representative in Hagerstown, Maryland is $12.67.

The average bonus of a(n) Branch Customer Service Representative in Hagerstown, Maryland is $351.00.

Job Description:

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or service and operation or maintenance. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Talks with customers by phone or in person to ensure the best service possible. Interviews customers to obtain information and explain available services. Investigates and corrects errors, following customer and company records. Adjusts complaints concerning billing or services rendered. Refers complaints of product or service failure to appropriate departments for investigation. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Less

Interacts with customers to provide information in response to inquiries about accounts, products, and services in a branch office. Handles and resolves customer complaints, special orders, or returns in-store or via phone or mail. Answers customers' questions regarding product or... More

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Results for Branch Customer Service Representative in Hagerstown, Maryland

Customer Service Rep - Frederick, MD

Mariner Finance

Customer Service Representatives are the face of our organization, providing exceptional service to our clients....

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Customer Service Representative - Smithsburg, MD

Fulton Financial Corporation

Responsible for the sales of products and services at the branch as well as providing excellent customer service....

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Customer Service Representative I - Chambersburg, PA

Orrstown Bank

Work asan active member of the branch office sales and service team performing a broadvariety of tasks and duties that support servicing the customer;...

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Customer Support Representative - Frederick, MD

Emser Tile & Natural Stone

The Customer Support Representative supports our clientele while contributing administrative support to our internal Branch Team....

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Bilingual Customer Service Representative - Frederick, MD

AmeriPay Corporation

We are the growing, fast paced branch office of a thriving debt purchasing company. AmeriPay Corporation is pleased to announce our immediate opening for an...

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